New Tools To Help With Windows Migration

Windows Help

Windows XP End Of Support In A Month

With end-of-support for the Windows XP operating systems just a month away, the Redmond based company is teaming up with Laplink to give XP users better and sophisticated ways to transfer their data, settings and applications. Microsoft stated that they are working with Laplink to give people still using the old operating system a free data migration tool called the PCmover Express. In this deal Laplink is also providing XP users a discounted price on a secondary tool called PCmover Professional, which aids in the migration of applications.

This deal was announced over the Microsoft Windows Experience Blog where the company said that the English language version of PCmover Express will be available via, as a free download. All other versions will be put up later.

The PCmover Express works by copying all user’s files and settings over a network connection from a PC running Windows XP to a new system, which run either Windows 7, 8 or 8.1. This includes documents, music, videos, email, user profiles and other settings.

Laplink will also be making PCmover Professional available at a special price of just 15.95 for UK customers, discounted from the regular price of £41.95. This version features a high-speed transfer cable that can directly connect two systems via their Ethernet ports to speed up migration. This feature is limited to the boxed edition. Those who prefer to download the program can get the cable at £5.95 extra, plus postage.

PCmover Professional

Update Notification To Windows XP Users

Microsoft has already begun informing their XP users that support phase ends on April 8, 2014. They started on March 8 and will continue to send these messages as official notifications on the desktop appearing through the Windows Update. The beloved OS will be missed by many, as it was one of the most popular operating systems of its time.

Microsoft also said they are operating a website to give out Windows help guidelines to know more about their current OS, by accessing Users can know which version of the operating system they have currently, whether Windows XP or the later versions Windows 7, Windows 8 or Windows 8.1. The site will also give out Windows help guidelines on how to migrate to newer versions of the Windows operating systems before the deadline for end of support. Get the latest Windows versions on your system and keep your computer protected from virus attacks and other dangerous infiltration.

  Read more »

Scanning Windows And Fixing The Common Errors In Your System

Windows Help

Windows Versions

The best part about using Windows 7 and Vista in your systems is that there exists a built-in utility, which helps you to scan your computer and fix the issues easily. These programs save you from contacting the Windows help technicians time and again. Although the Windows OS, be it 7, Vista or any other versions, works like a charm most of the times, technical issues may crop up. While you purchase the Windows computer, you would get a Windows disc that contains necessary fixes to the common technical issues.

So, it may become relatively easier for you to fix some of these errors with the Windows disc. Alternatively, you can also use the native error-checking controls in Windows to fix the technical issues. While resorting to these error-checking controls, you would be able to solve functionality problems as well as improve the performance of your hard drive without depending on third-party software. But then you would also require knowing about the accessing of such built-in utility and setting the appropriate options. You would observe that the Windows scanning process and fixing file system issues becomes relatively simper and much easier.

You can use the following instructions provided by the Windows help technicians to know how to scan Windows and fix the errors:

  • In the first step, you need to close all the programs. Now, you need to click on the Windows Start button followed by Computer.
  • Now, you need to right-click the name of the drive you would like to scan and then click on Properties. You can find the Windows in the C: drive.
  • Here, you would require clicking on the Tools tab, which is located near the top of the resulting dialog box.

    Third-Party Software

    Windows Updates

  • In the next step, you would need to click on the Check Now button. This option would be located below the Error-checking heading. Wait until you get a confirmation message from Windows popped up on your screen. Once you get it, click on it to confirm.
  • Now, you would need to check the option that would be labeled as Automatically fix file system errors.
  • Now, click on Start to begin the scanning progress. Wait until the process gets over.

These steps would help you to scan Windows and fix errors in your Windows computer. To get more information on the Windows features, please contact our technical support team.

  Read more »

Learn To Create A WinHelp File

Windows help

Microsoft Compiled HTML Help format is currently used

Specific instructions and guides for the Windows computer users can be created with the help of WinHelp files. The WinHelp files with an extension .hlp are not used nowadays. Microsoft now uses an updated Microsoft Compiled HTML Help format, with an extension of .chm. People who wish to utilize the .hlp WinHelp file format can get help from the Shalom Help Maker, which has a user-friendly interface and all the necessary resources needed.

Follow These Instructions To Create A WinHelp File

  • Start by downloading the Shalom Help maker and the help compiler, look in resources for more information. Get it extracted to the same directory. If the version of Windows that you are using is newer than Windows XP, such as Windows 7 or Windows Vista, you will have to have the Windows Help Program downloaded and installed.
  • Start using the Shalom Help Maker by double clicking on its exe file, which you will find in the dictionary where the Shalom Help Maker and Help Compiler is extracted.
  • In the title field, type the appropriate title for the file, this is at the top towards the left-hand side of the window. Create individual pages by typing a header in the Header text field for each WinHelp file you create. This will be the title of the page. Put in the keywords and phrases that users would mostly use to find the page that you are creating, suppose they browse through the table of content.


    Shalom Help maker helps to create .hlp files

  • Enter the contents that you think should be displayed on the page that your create. You can also insert images, pop-ups, and links to other pages within the WinHelp files. By using the right button on the toolbar, you can also link it to other websites.
  • To preview and to check if all the elements of the page are inserted properly, press the F4 key.
  • Press and hold the control button and hit the letter H to test the project that you have just made. Check if all the pages look right and that the links are set to the right location. Also, do a check if the links are active.
  • When you are done editing, press the F9 key to compile the project. When it prompts to name the file, enter a name and then click on save to complete your WinHelp file.

It is very easy to create Windows Help files with the Shalom Help maker. Look for online support in the support Microsoft page if you need more information on this.

  Read more »

Enabling Remote Assistance In Vista OS

Windows help

        Windows help desk

Windows Vista was not as successful an operating system as Windows XP and it did not do well in the market as Microsoft expected. But, it did have some sophisticated changes when compared to the conventional looking XP. Despite some of its flaws, Vista did attract a good chunk of users and even today many years after its official release, Vista is still used by many and Microsoft still offers Windows help to Vista users.

Among the multiple Vista features, the simple procedure to access Remote Assistance is one of the most useful ones. If you come across some problem in your Vista machine and do not know what to do, you can request your tech-savvy friend ask his help in troubleshooting it for you by letting him access your system via Remote Assistance.  Here is how this can be done.


  • Turn on your Vista PC and navigate to the Start button.
  • Select All Programs from the dropdown list and choose the folder titled Maintenance from the resulting options.
  • Locate the Remote Assistance Application from the Maintenance folder.
    Vista features

            Windows Vista


  • Now, send an invitation to your friend to take remote assistance of your machine. To do this, press the link that says Invite someone you trust to help you. This will send invitation to your friend. You will need to specify how you want to send the invitation (via email or instant messenger). If you use the Outlook email client application, you can send the invitation directly. To send the invitation via a webmail service, you will need to attach the invitation to the email message. Make sure that the invitation is password protected.
  • After sending the invitation, you need to convey the password to your friend.
  • You may specify the extent of control you wish to grant to your friend while taking remote assistance of your machine. You can view what he does on your computer during the remote session. Once the Remote session is over, press the Cancel or Stop Sharing option to end it. Pressing the Esc key on the keyboard will terminate the remote session instantly.

You now know how to enable someone to take remote access of your Windows Vista machine. Contact the Windows Help desk online for any assistance regarding this.

  Read more »

Tips For Customizing The Windows 7 PC

Windows 7 help

Windows 7

Here we discuss some simple tips for customizing your Windows 7 computer. This includes tips on how to change the desktop background, changing themes, icons etc. If you do wish to change the desktop background to a specific image, follow the tips given below from Windows 7 help team for accomplishing it.

Tips For Changing Desktop Background

  • The first thing that you need to do when you decide to change your desktop background image is to find an image for setting as the desktop background. The image can be taken from anywhere, from websites like Google images, Flickr, 500px or you can select an image taken using your digital camera.
  • Navigate to the folder in which you have saved the image and then right click on it. Choose the option labeled Set as desktop background from the drop down context menu that appears on the screen.
  • Now the new image will be set as the new desktop background.

Tips For Changing Desktop Icons

  • For changing the desktop icons in the system, Windows 7 help center advises you to move the mouse pointer to any blank spot in the desktop and then right click on the spot. From the context menu that appears on the screen, select the Personalize option by clicking on its tab.
  • From the small popup window that appears on the screen, you will be able to select the system icons you would like to have in the desktop. These include My Computer, Recycle Bin, Network, Favorites etc. For selecting a specific icon, you need to check the check box found next to the icon and if you would like to remove an icon from the desktop, just uncheck the check mark found in the check box found next to the option.

    remove an icon

             get Windows 7 help

  • You can also change the icons found in the desktop for system features by clicking on the Change Icon option after selecting the icon that you wish to change.
  • The system will now display a set of icons in the screen, scroll down through the list of available icons and then select the one that you like the most.
  • Click on the OK button found at the bottom of the page for saving the changes made to the system.

If you follow the simple instructions given above from the Windows 7 help team, you will be able to change the desktop features of your Windows 7 computer with ease.

  Read more »
» Tips For Resetting Windows Passwords
» Windows Phone Competes With Android


  Need Help